Question 1

Do I need any technical skills to use TrueSpeak?

Accepted Answer

No. TrueSpeak is built to be simple for both you and your customers. You create a testimonial request link, your customer opens it, records their voice message, adds their basic details, and submits it. You do not need coding skills, special software, or a complicated setup process.

Question 2

Will my customers need to install an app or create an account?

Accepted Answer

No. Customers can record directly from their browser. There is no app to install and no customer account required. This matters because the easier the process feels, the more likely people are to actually complete it.

Question 3

What exactly does a customer submit?

Accepted Answer

Customers submit their name, company, website or link, star rating, and a voice message. TrueSpeak is not a written testimonial tool. The focus is the voice recording, so visitors hear a real person instead of just reading another block of text.

Question 4

How long can each voice testimonial be?

Accepted Answer

Each voice testimonial can be up to 60 seconds long. That gives customers enough time to share a clear, natural experience without creating long recordings that visitors are unlikely to finish.

Question 5

Will voice testimonials work for my type of business?

Accepted Answer

Yes. Any business that benefits from trust, credibility, and real customer experiences can use voice testimonials. That includes digital products, coaching, agencies, SaaS, courses, local businesses, ecommerce, services, memberships, and more.

Question 6

Can I approve testimonials before they appear publicly?

Accepted Answer

Yes. You stay in control of what gets displayed. This helps protect the quality of your page and prevents anything unclear, incomplete, or off-brand from being shown to visitors.

Question 7

Can I edit what a customer says in their voice recording?

Accepted Answer

No. Voice recordings are meant to preserve the customer's real message. You can choose whether to display a testimonial, but the voice itself is not something you rewrite. This keeps the testimonial authentic and helps set the right expectation before you buy.

Question 8

What if my customers do not leave perfect recordings?

Accepted Answer

That is normal. Voice testimonials are not supposed to sound like polished ads. Small pauses, casual wording, and natural delivery are part of what makes them feel real. You can still choose which testimonials to publish, so you are not forced to use every submission.

Question 9

How quickly can I start collecting testimonials?

Accepted Answer

You can start quickly after getting access. Once your account is ready, create your request link and send it to customers. The main thing to understand is that TrueSpeak gives you the tool to collect testimonials, but your results depend on actually asking your customers to record one.

Question 10

Does TrueSpeak guarantee that my customers will submit testimonials?

Accepted Answer

No. TrueSpeak removes friction from the process, but it cannot force customers to respond. Your best results will come from sending the link to happy customers, asking at the right time, and making the request feel simple and personal.

Question 11

Can I embed the testimonials on my sales page or website?

Accepted Answer

Yes. TrueSpeak is designed so you can display voice testimonials on your pages. As with any embed-based tool, your website or page builder needs to support the type of embed TrueSpeak provides.

Question 12

What should I expect after I buy?

Accepted Answer

After purchase, you get access to the TrueSpeak platform so you can set up your testimonial collection process. It is best to treat it as a tool you actively use, not a passive system that collects testimonials without outreach. Create your link, send it to customers, review submissions, and publish the ones that fit your page.

Frequently asked questions